General Business Consultants, Inc. www.GenBusCon.com
MAKING "SYSTEMS"-USE and OPERATIONS MORE-PROFITABLE
For Distributors, WHOLESALERS, Manufacturers
LITIGATION SUPPORT AND EXPERT TESTIMONY
Counsel for a multi-location hardgoods distributor contacted us to meet and review the contract and correspondence between their client and the system provider who had failed to provide some customized global functionality that the client relied upon in selecting the system. We explained to counsel what was and was not promised in the contract, which was different than what had been promised in prior correspondence and verbally.
A large softgoods distributor contacted us about modifications that the system vendor had not delivered or delivered in unusable form; a failure which prevented the distributor from using the system. After reading technical specifications for the mods and copies of the vendor's billing logs, we met with the distributor and their counsel and described how the process should have worked and where the vendor was deficient.