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Business/Systems Continuity Planning

    After two system failures within a few years, including one that lasted for several days, the owner of a 7-plant plastics molding, fabricating and distributing company wanted to ensure that such failures would not occur again. Working with the MIS Director, we developed a plan for increased redundancy at several levels, and created the framework of a manual for operating the company without chaos should the system ever be down again for any length of time.